Frequently Asked Questions

Frequently Asked Questions 💕

What makes your earrings special?

Our earrings feature fun, double-sided designs, giving you two looks in one pair! Just flip the hook for a different look. ✨

Are your earrings lightweight?

Yes! Our earrings are designed to be lightweight and comfortable to wear.

Are your earrings hypoallergenic?

Yes! Our earrings are stainless steel and nickel free.

How long does it take to ship my order?

Each order is carefully prepared with love. Please check the processing time listed on the product page before ordering. You’ll receive shipping information when your order is on its way.

Do you offer free shipping?

Yes! Enjoy free shipping on orders of $35 or more. 💕

What if my order arrives damaged or something is wrong?

Please contact me through the shop with your order details and a description of the issue. I want you to have a positive shopping experience and will do my best to help.

Can I change or cancel my order?

Please contact me as soon as possible if you need to make a change. Once an order has been prepared or shipped, changes may not be possible.

Thank you for supporting my small business!

Every order means so much to me. Thank you for shopping with Perfect Pair Earring Co. — made for each other. 🩷💛